These Terms govern your use of the platform operated by MY TOP UP TIME MOBILE PHONE TREADING L.L.C.

1. Eligibility

You must be at least 18 years old or using the platform under supervision of a legal guardian.

2. Products & Services

We offer:

• Mobile phones
• Electronic devices and accessories
• Digital mobile recharge (top-up) services 

All products and services are subject to availability.

3. Product Information

• Product descriptions and specifications are provided for reference
• Images are for illustration purposes only
• Prices may change without prior notice 

4. Orders & Acceptance

• Orders are confirmed only after successful payment
• We reserve the right to cancel orders due to:
  • Pricing errors
  • Stock unavailability  
  • Suspicious or fraudulent activity 

5. Pricing & Payments

• All prices are displayed before checkout
• Payment must be completed at the time of purchase
• Additional charges (delivery, taxes) may apply 

6. Shipping & Delivery

• Delivery timelines are estimates only
• Delays may occur due to courier or external factors
• Risk transfers to the customer upon delivery  

7. Returns & Refunds (Physical Products)

• Returns are accepted within 7 of delivery
• Products must be unused and in original packaging 

Refunds will be processed after inspection and approval.

Non-returnable items:

• Used or damaged products
• Products missing original packaging or accessories 

8. Warranty

• Products may include manufacturer warranty where applicable
• Warranty claims must follow manufacturer policies
• Physical damage, misuse, or unauthorized repairs are not covered 

9. Digital Top-up Services

• Mobile top-up services are processed instantly
• All successful top-up transactions are final and non-refundable
• Customers are responsible for entering correct phone numbers or account details
• Failed transactions may be eligible for refund or reversal 

10. Fraud & Chargebacks

• Suspicious or fraudulent transactions may be declined
• Unauthorized chargebacks may result in account suspension
• We reserve the right to take legal action and recover losses 

11. Limitation of Liability

We are not responsible for:

• Loss due to incorrect customer input (e.g., wrong phone number)
• Delivery delays beyond our control
• Third-party service failures (payment gateways, telecom providers, couriers) 

12. Prohibited Use

You agree not to:

• Use the platform for illegal activities
• Attempt to exploit or disrupt systems
• Engage in fraudulent or abusive behavior 

13. Account Suspension

We may suspend or terminate accounts for:

• Violations of these Terms
• Fraudulent or suspicious activity 

14. Intellectual Property

All website content, branding, and materials are owned by MY TOP UP TIME MOBILE PHONE TREADING L.L.C.

15. Governing Law

These Terms are governed by the laws of the United Arab Emirates.

16. Updates

We may modify these Terms at any time. Continued use indicates acceptance.