This Privacy Policy explains how MY TOP UP TIME MOBILE PHONE TREADING L.L.C collects, uses, and protects your information when you use our platform.

1. Information We Collect

Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address 

Account Information

• Login credentials (stored securely and encrypted)
• Order and transaction history 

Transaction Data

• Purchases of devices and accessories
• Mobile top-up transactions
• Payment confirmations 

Technical Data

• IP address
• Device and browser information
• Usage activity 

2. How We Use Your Information

We use your data to:

• Process and deliver product orders
• Process mobile top-up transactions
• Manage your account
• Provide customer support
• Improve platform performance
• Detect and prevent fraud or abuse 

3. Payment Processing

Payments are securely processed via providers such as Stripe or equivalent licensed gateways.

• Card details are not stored on our servers
• Transactions are encrypted and handled securely
• We only store transaction references 

4. Data Sharing

We may share your information with:

• Courier and delivery partners (for product delivery)
• Telecom operators (for top-up fulfillment)
• Payment processors
• Service providers supporting operations
• Authorities where legally required 

We do not sell personal data.

5. Data Retention

We retain your data only as long as necessary for:

• Order and transaction fulfillment
• Customer support
• Warranty and service obligations
• Legal and accounting requirements 

6. Your Rights

You may:

• Request access to your data
• Request correction or deletion
• Close your account 

7. Data Security

We implement:

• HTTPS/SSL encryption
• Secure authentication systems
• Monitoring for suspicious activities 

8. Cookies

Cookies are used for:

• Login sessions
• Shopping cart functionality
• Analytics and performance improvements 

9. Updates

This policy may be updated periodically. Continued use indicates acceptance.

10. Contact

Email: info@mytopuptime.com
Address: Bin Dasmal Building, Al Goze Industrial First, 
Dubai, United Arab Emirates